Frequently Asked Questions

Our honey is harvested from wild Apis dorsata bee colonies in the rainforests of Indonesia. Learn more about its journey on our Hive to Home page.

Yes. Our honey is cold-filtered and never pasteurised. You can find more information about our honey and how it is produced on our Why Natural Wild Honey page.

Our honey is harvested from wild bee colonies, rather than farmed hives. The bees forage in the Indonesian rainforest.

These labels identify our four honey colour grades: Light (L), Medium (LG), Dark (G), and Very Dark (DG). They range from lighter golden tones to very dark amber.

The most obvious difference is colour, and the flavour can also vary. Our product descriptions introduce the characteristics of each grade so you can choose according to your taste preference.

Choose according to your taste preference. If you would like to try different grades, you can mix Light (L), Medium (LG), Dark (G), and Very Dark (DG) 600g bottles in one order. Both current 600g promotions allow you to mix grades.

Our honey is available in 600g bottles and a smaller 150ml bottle. The 600g bottles come in four colour grades. The 150ml bottle is a single product option without a grade selector.

Keep the bottle tightly closed in a dry cupboard at room temperature, away from direct sunlight and heat.

Honey does not need refrigeration for everyday storage. Keep the bottle tightly closed in a dry cupboard at room temperature, away from direct sunlight and heat.

Honey can naturally crystallise as its sugars form crystals. Its colour can also darken during storage. These changes alone do not mean the honey has spoiled. If you are concerned about a particular bottle, contact us with a photo and your order details.

Add six eligible 600g honey bottles to your cart and pay for five. You can mix any of the four colour grades. If your cart contains five eligible bottles, use “Add more bottles” to choose the free sixth bottle before checkout.

Yes. Use “Add more bottles” in your cart to select Light (L), Medium (LG), Dark (G), or Very Dark (DG). The available choices depend on stock. The 150ml bottle has no grade selection; its free bottle is added directly.

Buy four eligible 600g honey bottles for S$280. You can mix any of the four colour grades. Your cart automatically calculates the best available pricing for the number of eligible 600g bottles you add.

Yes. Light (L), Medium (LG), Dark (G), and Very Dark (DG) 600g bottles can be mixed for both Buy 5 Get 1 Free and 4 for S$280. Your cart automatically applies the best available pricing for your quantity.

No. The two sizes have separate promotions and their quantities are counted separately. Six eligible 600g bottles qualify for the 600g offer; six 150ml bottles qualify for the 150ml offer.

Yes. Even one S$80 honey bottle qualifies for free delivery within Singapore. Free delivery applies when your order subtotal reaches S$80 after automatic promotions and before any coupon discount.

Delivery is S$8 when your order subtotal is below S$80 after automatic promotions and before any coupon discount. The delivery charge is shown in your order summary before you pay.

We deliver within Singapore, excluding Jurong Island, offshore islands, and restricted-access locations. If you are unsure whether we can deliver to your address, please contact us before ordering. International shipping is not available.